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Effective Date: February 13, 2017

The website is operated by The RAP Index, Inc. (“RAP Index”, “our”, “us”, or “we”). This Privacy Policy applies to the website and any other websites offered by us that reference or link to this Privacy Policy (each a “Site” and together the “Sites”), and which may include Sites entered via tabs or portals accessible via Twitter®, Facebook® or other social sharing sites. This Privacy Policy does not apply to any Personal Information that we collect or receive offline or other than through a Site.

Please review this Privacy Policy from time to time as we may update or change this Privacy Policy at any time for any reason without prior notice to you. By using this Site, you indicate your assent to all of the terms of this Privacy Policy. If you do not agree with any term of this Privacy Policy, do not use this Site or submit any Personal Information to us via the Site.

Personal Information We Collect

We do not collect Personal Information from you through the Sites unless you voluntarily provide it to us. “Personal Information” is information that can be used to uniquely identify a single person. If you wish to participate in some of the features and services the Site may offer, we ask you to provide certain Personal Information. The Personal Information we collect may include your full name, phone number, e-mail address and home address, as well as any Personal Information that you include in a message submitted to us or in a blog comment posted by you. In addition, we collect personal information as part of a service that we offer to companies, associations, educational entities, and nonprofit companies non-profit entities (each, a “Customer”). As part of that service, we create and send a survey/online interview to individuals designated by the Customer (each, a “Stakeholder”) and we collect such Personal Information as Stakeholders may voluntary provide when completing a survey/online interview.

Cookies and Other Software

When you visit or interact with a Site, we, as well as our service providers, may use assorted technologies that automatically or passively collect information about how the Site is accessed and used. This usage information may include, but is not limited to, information considered non-personally identifying such as browser type, device type used to access the Site (i.e., computer or mobile device), unique number assigned to identify such device, geographic location, click path taken through the Site, your use of features or applications on the Site, and other publicly available information. This information helps us improve our Site, products and services.

We may use cookies, beacons, or other visit recognition software to improve the use and functionality of our Sites. A cookie is a small data file sent to your browser from a web server to be stored on your hard drive. We, or our service providers, may place cookies or similar files on your computer or other devices used to access the Site for security purposes, to facilitate Site navigation and to personalize your experience while visiting the Site. You can configure your browser to reject cookies by modifying your browser settings, but if your browser settings do not accept cookies from us, then some functions of the Sites may not operate as intended.

Information We Receive from Third Parties

We may receive information about you, including Personal Information, from third parties, such as Customers. We may also supplement the information we collect about you through the Site with outside records from third parties in order to enhance our ability to serve you. We may combine the information we receive from these third parties with information we collect through the Site. If we do so, we will apply this Privacy Policy to any Personal Information received, unless we have disclosed otherwise.

How We Use Your Information

We use Personal Information you provide for various purposes, including to provide information to you that you request; to assist us in distributing e-mails and to communicate with you; to provide products and services to our Customers, including administering surveys/online interviews for our Customers, as well as storing and processing Personal Information you provide and the results of surveys/online interviews; and to do all things necessary to administer our Sites, products and services, and manage, protect and improve them.

We may use the Site usage information we collect for various purposes, including to administer our Sites, products and services, and manage, protect and improve the use and functionality of our Sites.

What We Share With Others

We disclose your Personal Information to Customers who have designated you to receive interviews/online surveys, and to persons designated by such Customers to access your Personal Information. We may also disclose your Personal Information to associations, groups, companies or organizations to which such Customers are members or otherwise affiliated or related, if such disclosure is authorized by those Customers. We may disclose your Personal Information to our affiliates and subsidiaries and to third party service providers who we engage to host, manage or operate the Sites, or assist us in distributing emails and surveys/online interviews. If you request products or services via a mobile device, your request will be transmitted to your mobile carrier’s network and your carrier may have access to it. Consult your carrier’s privacy policy for additional information. We may also create and distribute to third parties analytical products, marketing materials and other items using de-identified information that you provide and /or about your usage of the Sites.

We do not disclose your Personal Information to third parties for use in the third parties’ direct marketing purposes, without your prior consent.

We reserve the right to transfer any information, including your Personal Information, in the event that all, or a portion, of our business or assets are sold or transferred, including in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.

We reserve the right to disclose any Personal Information requested by law enforcement or if we are required to do so by law, regulation, subpoena, court order, or by a government entity. We reserve the right to disclose any Personal Information to enforce our agreements and to protect our rights, property, or safety and those of our users, and others.

Do Not Track Requests

We do not presently have the capability to honor “do not track” requests sent from your browser or omit you from Site usage information we collect

Third parties, other than our service providers (such as our hosting provider), do not have authorization from us to track which websites you visited prior and after visiting our website. However, we cannot control third party tracking and there may be some third party tracking that occurs without our knowledge or consent.

Third-Party Sites

The Sites may link you to other sites on the Internet, which are not operated by us and not under our control, including various social media websites. You acknowledge that we are not responsible for the accuracy, or any other aspect of the content of websites we do not operate or control. Your accessing the links to any other sites is at your own risk and subject to the applicable privacy policies and terms and conditions of such websites. Our Sites may use functionalities provided by third parties, such as reCAPTCHA (by Google) and LiveChat, and any Personal Information collected by those third party services are subject to the privacy policies of the applicable third parties.

Children’s Privacy

The Sites are not intended for minors. We do not knowingly solicit or collect Personal Information from persons under age 18. If you are under the age of 18, please do not submit your e-mail address or any other Personal Information to us through the Sites.

Consent to Transfer Information to the United States

The Sites are intended for users residing in the United States and are governed by and operated in accordance with the applicable laws of the United States. If you are located outside of the United States, please be advised that any information (including Personal Information) you provide to us will be transferred to the United States and that by submitting information to the Sites, you explicitly consent to its transfer to the United States. We expressly disclaim any liability in connection with any such transfer of Personal Information from outside of the United States.

Public Forums

If you post Personal Information or other content on or through public areas on our Site, e.g., chats, blog comments, this information is public information and is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. You are encouraged to exercise caution when posting online self-identifying information. You agree not to post any third-party information to our Sites unless you have the legal authority to do so.

Changes to Privacy Policy

From time to time we may modify this Privacy Policy and such modifications shall be effective upon posting by us on the Sites. Your continued use of a Site after we post a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. Please review this Privacy Policy regularly to ensure you are updated as to any changes.

Contact Us

We welcome questions or comments on this Privacy Policy. Please contact us by writing to The RAP Index, Inc., Attn: Privacy Policy, 244 Adley Way, Greenville, SC 29607 or e-mail to

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